OFFICIAL DOCUMENT

Wisma66 Privacy Policy – Malaysian Member Data Protection

Wisma66 takes the privacy of every member seriously. This Policy clearly explains how we collect, use, store, and protect your personal information at all times.

Updated: 1 January 2026

Wisma66's Privacy Commitment

Privacy is more than a legal obligation for wisma66 — it is a core value of our platform. The following six pillars form the foundation of our data protection commitment.

256-bit SSL Encryption

All data transmitted between your device and wisma66 servers is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.

Secure Data Storage

Members' personal information is stored on servers protected by multi-layered access controls. Only authorized personnel may access the data strictly on a need-to-know basis.

Your Data Controls

You have the full right to access, correct, or request the deletion of your personal information at any time. wisma66 respects the privacy rights of every member.

No Data Sales

Wisma66 has never and will never sell members' personal information to third parties for marketing or commercial purposes without the explicit consent of the member concerned.

Full Transparency

The wisma66 Privacy Policy is written in plain language — not packed with confusing legal jargon. We believe you deserve to know exactly what happens with your data.

Standards Compliance

Wisma66's data protection practices comply with internationally recognised industry standards. We continually update our internal procedures to keep pace with the latest developments in cybersecurity.

Important Note

By using the wisma66 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

1 Introduction

Wisma66 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use the wisma66.pro website and official wisma66 mobile app.

This document should be read together with the wisma66 Terms and Conditions. By registering an account or continuing to use our platform, you confirm that you have read and fully understood this Privacy Policy.

If you have any questions regarding your data privacy, our team is ready to assist through our support channels, available 24 hours a day, 7 days a week.

2 Information We Collect

Wisma66 collects your personal information to enable us to provide a secure, efficient, and personalised service. The following are the categories of information we collect:

Data Category Examples Purpose of Collection
Identity Information Full name, MyKad number, date of birth Identity verification (KYC), fraud prevention
Contact Information Email address, phone number, full mailing address Account communications, transaction notifications
Financial Information Bank account number, bank name, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security, detection of unauthorised access
Usage Data Game records, betting history, login activity Account management, responsible gaming

We only collect information that is strictly necessary for the stated purposes. Data minimisation is a core principle of wisma66's privacy practices.

3 How We Use Your Data

The information we collect is used for legitimate and transparent purposes. wisma66 uses your data to:

  • Process account registration and verify your identity through the established KYC process.
  • Process deposits, withdrawals, and all financial transactions in your account.
  • Send important notifications related to your account, transactions, and wisma66 promotions.
  • Provide effective and relevant customer support whenever you contact our team.
  • Detect and prevent fraud, money laundering, and other illegal activities on the platform.
  • Comply with applicable legal obligations and regulations.
  • Enhance the user experience and develop better new features.
  • Support responsible gaming programs to safeguard member well-being.
Marketing Communications

Wisma66 only sends marketing communications to members who have given their consent. You may opt out of promotional emails at any time through your account settings or by contacting our support team.

4 Information Sharing

Wisma66 does not sell, rent, or trade members' personal information to any third party for commercial purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: Companies that help us operate the platform, such as payment processors, technology infrastructure providers, and identity verification services. All such parties are bound by strict data protection agreements.
  • Legal Requirements: Where required by a court, law enforcement body, or relevant authority under applicable Malaysian law.
  • Fraud Prevention: With trusted fraud detection companies to protect the platform and all members from unauthorised activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the successor entity provided that equivalent privacy protections are maintained.

In all data sharing scenarios, wisma66 ensures that recipients comply with data protection standards equal to or higher than our own.

5 Data Security

Wisma66 continuously invests in the latest security technologies and procedures to protect your data. The security measures we employ include:

Technical Security Measures
  • 256-bit SSL encryption for all data communications between client and server
  • Two-factor authentication (2FA) is available and encouraged for all member accounts
  • Real-time account activity monitoring to detect suspicious access patterns
  • Regular security audits conducted by independent cybersecurity teams
  • Role-based internal access controls — staff can only access data relevant to their responsibilities
  • Automated data backups and a disaster recovery plan that is tested on a regular basis

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. We encourage members to also take personal protective measures such as using strong passwords and not sharing login credentials.

6 Cookies & Tracking Technologies

Wisma66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as secure login and session verification. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how members use the platform so we can continuously improve the user experience.
  • Preference Cookies: Save your settings and preferences such as your preferred language and display layout.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the wisma66 platform.

7 Data Retention Period

Wisma66 retains your personal information for as long as your account is active or as long as necessary for the purposes stated in this Privacy Policy. Our general data retention principles are as follows:

  • Identity and account information is retained for the duration of the active account plus 7 years after account closure for legal compliance purposes.
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements.
  • Customer support communication logs are retained for 3 years for reference and service improvement purposes.
  • Technical data such as access logs is retained for 12 months for security purposes.
Data Deletion

Once the retention period expires or upon a valid deletion request, wisma66 will securely delete or anonymise your data using methods that ensure it cannot be recovered.

8 Your Privacy Rights

As a wisma66 member, you have the following rights regarding your personal information. We respect and facilitate the exercise of these rights:

Right of Access

You may request a copy of all personal information we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete information in your account.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances provided by law.

To exercise any of the above rights, contact the wisma66 customer support team via live chat or email. We will process your request within 30 business days.

9 Children's Privacy

The wisma66 platform is strictly for individuals aged 18 and above. We do not knowingly collect, use, or store any personal information from individuals under the age of 18.

If we discover that information from a minor has been collected without our knowledge, the account in question will be closed immediately and all related data will be deleted promptly.

If you are a parent or guardian who believes your child has registered on our platform, please contact our support team immediately so that appropriate action can be taken without delay.

10 Third-Party Website Links

The wisma66 platform may contain links to third-party websites in certain contexts. This Privacy Policy applies solely to the wisma66 platform and does not cover the privacy practices of external websites.

Wisma66 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage members to read and understand the privacy policy of each website they visit separately.

11 Privacy Policy Amendments

Wisma66 reserves the right to amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or the latest technological developments.

Any material amendments will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect. The "Updated" date at the top of this page will always reflect the latest version of our Privacy Policy.

Stay Informed

We encourage you to review this page periodically. Continued use of the wisma66 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding wisma66's Privacy Policy or the way we handle your personal information, our team is ready to assist.

Available communication channels:

  • Live Chat: Available 24/7 directly on the wisma66 platform — the fastest way to get immediate assistance.
  • Privacy Email: [email protected] (display text only)
  • FAQ: Visit the page FAQ us for answers to frequently asked privacy-related questions.

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex cases, resolution may take up to 30 business days depending on the complexity of the issue raised.

Your Data Is Safe with wisma66

Join over 500,000 members who already trust wisma66. Register today and enjoy a safe online entertainment experience with your privacy fully protected.

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